Are you tired of experiencing slow internet speeds or dropped connections while playing your favorite games on PS4? Internet connection issues can be frustrating, especially when they interrupt your gaming experience. Fortunately, there are several troubleshooting tips that can help fix these problems and get you back to enjoying seamless online gameplay.
In this blog post, we’ll explore some common causes of internet connection issues on PS4 and provide practical solutions to help you troubleshoot and fix them. So grab a cup of coffee and let’s dive in!
Introduction: What is PS4 and How Does it Work?
When it comes to video game consoles, there are three big names: Xbox, PlayStation, and Nintendo. Of those, the PlayStation 4 (PS4) is the most recent console release from Sony. As with any new technology release, there can be a few kinks that need to be worked out. This is especially true when it comes to something as integral to the PS4 as an internet connection.
The PS4 is a home video game console that was released by Sony Computer Entertainment in November 2013. As with the Xbox One and Nintendo Wii U, its primary function is playing video games; however, it also allows users to access a variety of streaming services such as Netflix and Hulu Plus. The PS4 also has social features such as the ability to share screenshots and videos of gameplay with friends online.
An internet connection is required for the PS4 to perform many of its functions, such as downloading updates and accessing social features. A strong and stable internet connection is also necessary for playing most games on the PS4; however, some offline games can be played without an internet connection. If you’re having trouble connecting your PS4 to the internet or keeping a connection stable, there are a few troubleshooting steps you can take.
Identifying Your Internet Connection Issues
If you’re experiencing internet connection issues on your PS4, there are a few things you can do to troubleshoot the problem. First, check to see if your PS4 is properly connected to your router. If it is, try restarting both your PS4 and your router. If that doesn’t work, try connecting your PS4 to a different router (if available).
If you’re still having trouble connecting to the internet, it’s possible that there’s an issue with your internet service provider (ISP). Contact your ISP to see if they are experiencing any outages in your area.
If you’re still having trouble connecting to the internet after trying all of the above, it’s possible that there’s an issue with your PS4 console. In this case, you’ll need to contact Sony customer support for further assistance.
Troubleshooting Tips for Fixing Internet Connection Issues on PS4
If your PlayStation 4 is having internet connection issues, there are a few things you can do to troubleshoot the problem.
First, check to make sure that your PS4 is properly connected to your Wi-Fi network. If it is, try restarting your router and modem. Sometimes this can fix connection issues.
If your PS4 is still having trouble connecting to the internet, try using a wired connection instead of Wi-Fi. To do this, you’ll need to connect an Ethernet cable from your PS4 to your router.
If you’re still having trouble connecting to the internet after trying these troubleshooting tips, you may need to contact your ISP for help.
Common Error Codes and What They Mean
There are a few different error codes that you may come across when trying to connect to the internet on your PS4. Here is a list of the most common error codes, what they mean, and how to fix them.
Error NW-31201-7: This error means that the connection timed out when trying to connect to the server. To fix this, check your internet connection and make sure that all ports are open. If the problem persists, try connecting to another server.
Error NW-31374-8: This error means that there was a problem with the DNS server and you are unable to connect to the internet. To fix this, try changing your DNS settings or contacting your ISP for assistance.
Error NW-31453-6: This error means that the PSN is currently down for maintenance. Unfortunately, there is not much you can do about this other than wait until the maintenance is over and try again.
Error WS-37397-9: This error means that there is a problem with your PSN account and you are unable to connect to the PSN. To fix this, try signing out of your account and then signing back in. If the problem persists, try contacting customer support for assistance.
How to Check Your Network Settings on PS4
If you’re having trouble connecting to the internet on your PS4, there are a few things you can do to try and fix the issue. One of the first things you should check is your network settings.
To access your network settings, go to Settings > Network from the main menu. From here, you can view your current network status and make changes to your network settings.
If you’re still having trouble connecting to the internet after checking your network settings, there are a few other troubleshooting tips you can try.
Resetting the Network Settings on PS4
If you’re having trouble connecting to the internet on your PS4, you may need to reset your network settings. Here’s how:
- Go to Settings > Network.
- Select Set Up Internet Connection.
- Choose Custom from the first screen.
- Select your connection method: Wired or Wireless.
- If you’re using a Wi-Fi connection, select the name of your Wi-Fi network and enter the password. If you’re using a wired connection, connect an Ethernet cable to your PS4 and select Use a LAN Cable when prompted.
- For both connection types, select Automatic for IP Address Settings, Do Not Specify for DHCP Host Name, and Automatic for DNS Settings. Then select MTU Automatic and Proxy Server Do Not Use from the next screen.
- Press X to save your settings and test your internet connection by selecting Test Internet Connection on the main Network screen
Other Tips to Improve Your Internet Connection on PS4
If you’re still having trouble connecting to the internet on your PS4, here are a few more tips to try:
- Check your network settings and make sure everything is configured correctly.
- If you’re using a wireless connection, try moving your PS4 closer to the router or using a different Wi-Fi channel.
- Try restarting your modem and router.
- Make sure there are no interference sources near your PS4, such as microwaves or cordless phones.
- If you’re still having trouble, you may need to contact your ISP for further assistance.
Having a reliable internet connection is essential for playing games on your PS4. We hope that our troubleshooting tips have helped you in fixing any issues you may be having with your internet connection, and can now enjoy gaming online without interruption. If you’re still having difficulty connecting to the internet or playing games online, it’s worth visiting PlayStation support for further assistance.